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What is cloud telephony industry?

What is cloud telephony industry?

Cloud telephony service helps to move business telephony system to the cloud which streamlines the business communication. It deals with numerous networks and voice over internet protocol (VoIP) phone systems, and public switched telephone networks (PSTNs).

What is the VoIP used for?

Voice over Internet Protocol (VoIP), is a technology that allowing you to make voice calls over a broadband Internet connection instead of an analog (regular) phone line. Some VoIP services allow you to call people using the same service, but others may allow you to call anyone.

What are three cloud communication services?

Cloud communications is more than just a hosted PBX or IP telephone….

  • 1 – Public Cloud Communications.
  • 2 – Private Cloud Communications.
  • 3 – Hybrid Cloud Communications.
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What is cloud communication platform?

A Cloud Communication Platform lets developers quickly and easily integrate voice and calling features into applications using a set of communication APIs rather than building their own telephony infrastructure.

Are VoIP numbers legal?

California’s ISP Deregulation Law Allows Recording VoIP Calls without Consent.

Is VoIP illegal?

Some countries ban VoIP completely—either by outright prohibition or by making licensing requirements so difficult to meet and licensing fees so expensive that providers are unable to offer service there. Most countries, however, including the United States, have some laws and restrictions pertaining to VoIP.

Which is the best cloud telephony solution for customer service?

We will recommend Knowlarity as a first choice for cloud telephony solution. Knowlarity’s Click2Call Solution has enabled us in providing us a world class solution to address the concerns regarding our customer information not getting displayed. The integration works smoothly and has optimized the performance.

Why choose exexotel for your business?

Exotel’s APIs are very clearly defined. Our tech team could integrate them in no time. It’s easy to incorporate into any product. Very supportive and understanding staff who have lived up to every expectation, and at times exceeded them too. If you’re unclear about how cloud telephony can help your business in India, start here.

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Why knowknowlarity as your telephony partner?

Knowlarity has been our telephony partner for over 2 years now and helped us scale pan-India quickly. Their quick issue resolution has been of tremendous help to keep our systems up and running smoothly. LetsDoc is one of the leading tele-health platforms in India.

How easy is Exotel to set up?

Exotel’s API documentation and implementation process is extremely simple and easy to follow. There were no hassles in setting it up. We use other cloud telephony platforms as well but Exotel gets a big thumbs-up from us for their ease of use.