Guidelines

What does it mean when it says delivered on Shein?

What does it mean when it says delivered on Shein?

When the package is in your hands, then it’s considered delivered. At that point you can contact the Vendor and advise that the package has been received; that’s the ethical thing to do.

What do you do if you don’t get your package from Shein?

If your order was not delivered to you within a reasonable time, you have to:

  1. Make sure your customer protection time did not expire.
  2. Take photos from a parcel tracking system proving your order was not delivered.
  3. Contact Shein support service in any convenient way and follow their instructions.

How do I confirm delivery on Shein?

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Track your order with a few clicks.

  1. Log into “My Account”
  2. In “My Orders”, you will be able to get an overview of your order history and their status.
  3. If your order is “Shipped”, select “Track” to check the current status of your package.
  4. Once you receive your package, confirm delivery and earn Bonus Points. (

What to do when my order status is delivered but I have not received it yet?

If you have not yet received your order but the order status is delivered, here’s what you can do:

  1. Check with other recipients. Other household members, guards, receptionists, or lobby personnel might have received your order on your behalf.
  2. Contact seller or courier service.
  3. Raise a refund request.

How long is the delivery for Shein?

6-8 working days
Shein delivery time or How long does it take for Shein order to ship? When you place an order with SHEIN we will have to process the order first. Processing usually takes 1-3 business days. Shipping time will be 6-8 working days by standard shipping and 2-4 working days by express shipping.

What country is Shein from?

China
And while Shein is based out of China, it ships to 220 countries, with the US serving as its largest consumer market. In June, Shein overtook Amazon for the first time on the iOS App Store to become the leading US shopping app, a title it holds in over 50 countries.

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How long is the delivery for SHEIN?

Can I cancel my order in Shein?

The most important point is: the order on Shein can be canceled, but only before it is shipped. In this case, you simply have to sign in to your Shein account, go to your orders list, choose the order you want to cancel, and press Cancel.

Does Shein deliver to your door?

Shein was the next service to confirm the order, with a tracking page on its website showing that the parcel was packaged and sent from China within a couple of days, and officially arriving at South African customs on 20 May – within a week of first ordering.

Will I receive my Shein package?

In any case, you will definitely receive your package because once the item is exported from the logistics, it must be shipped to the marked address. So don’t worry about not receiving the package. Shein is banned, but I have a pending delivery. What will happen now?

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What do I do if I don’t receive my package?

If you receive the delivery email but have not received your package, here is what we suggest USPS delivery vehicles use GPS that can automatically update a package as “delivered” prematurely. Please wait another business day, as the package could have been marked as delivered by mistake, and will arrive the following day.

What do I do if my Shein order is delayed?

They will contact the transportation service based on your current situation. Regarding the shipping issue on the Shein website, they say this: If there is any shipping issue with your package, you must contact Customer Support within 180 days after your order was placed.

What do I do if my package is marked as delivered?

USPS delivery vehicles use GPS that can automatically update a package as “delivered” prematurely. Please wait another business day, as the package could have been marked as delivered by mistake, and will arrive the following day. Contact your local USPS post office. Make sure you contact your LOCAL post office, and not the USPS hotline.