How do you deal with production defects?

What Should We Do If We Found a Defect in Production Environment

1. Action 1. Keep calm and don’t panic.
2. Action 2. Reproduce the defect.
3. Action 3. Try to receive as much information as possible.
4. Action 4. Find the cause.
5. Action 5. Indicate the time when the bug should be fixed.
6. Action 6.
7. Action 7.
8. Action 8.

What is the responsibility of a tester when a bug which may arrive at the time of testing?

It is the responsibility of a tester to do thorough testing of an application to find as many defects as possible to ensure that a quality product will reach the customer. It is important to understand the defect life cycle before moving to the workflow and different states of the defect.

What is done by tester to check if defects are fixed?

Retest: Tester does the retesting of the code at this stage to check whether the defect is fixed by the developer or not and changes the status to “Re-test.”

How do you deal with software bugs?

Being ‘Agile’ And Bug Management

1. Allocate time in sprints for fixing errors and prevent bug overwhelm.
2. Improve communication between support and dev teams to keep customer relations strong.
3. Get as much contextual information on errors as possible for faster fixes.

What steps you would need to take if the testing finds bugs or errors?

The following are the basic content of a bug report:

• Description of the bug – State the exact problem briefly.
• Replicate the bug – Avoid using paragraphs.
• Provide examples – If necessary, cite examples if a certain test data or inputs are required to replicate the bug.

What should you do when you find a bug in the software?

Some Bonus tips to write a good bug report:

1. 1) Report the problem as early as possible:
2. 2) Double cross checks bug before reporting the bug:
3. 3) Check if the same bug is occurring in some other related module:
4. 4) Write a good bug summary:
5. 5) Don’t make use of offensive language in the bug:

How do you handle production issues in testing?

In this post, I’ll walk through a series of steps testers can take to handle Production bugs and prevent them in the future.

1. Step One: Remain Calm.
2. Step Two: Reproduce the Issue.
3. Step Three: Gather More Information.
4. Step Four: Understand the Root Cause.
5. Step Five: Decide When to Fix the Issue.
6. Step Six: Test the Fix.

How would you ensure that your testing is completed and has good coverage?

How Do You Ensure Test Coverage Is Good?

1. Create a comprehensive testing strategy.
2. Create a checklist for all of the testing activities.
3. Prioritize critical areas of the application.
4. Create a list of all requirements for the application.
5. Write down the risks inherent to the application.
6. Leverage test automation.