Questions

Does TurboTax go from accepted to approved?

Does TurboTax go from accepted to approved?

No, TurboTax does not inform you when the tax refund has been approved by the IRS. Only if the tax return has either been accepted or rejected by the IRS.

What do I do if the IRS can’t verify my identity?

If we can’t verify your identity over the phone, we may ask you to schedule an appointment at your local IRS office to verify your identity in person.

How do I get my IRS e file pin number?

If you’re unable to retrieve your IP PIN online, you may call us at 800-908-4490 for specialized assistance, Monday – Friday, 7 a.m. – 7 p.m. your local time (Alaska & Hawaii follow Pacific Time), to have your IP PIN reissued.

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Can I call the IRS to verify my identity?

When you call the IRS, they will ask you to verify your identity. IRS phone assistors take great care to only discuss personal information with you or someone you authorize to speak on your behalf.

How do I get my 5 digit Electronic Filing pin?

You do not register the PIN with the IRS before filing or need to contact the IRS to get it. The five-digit PIN can be any five digits except all zeros….The amount can be located on:

  1. Form 1040 – Line 38.
  2. Form 1040A – Line 21.
  3. Form 1040EZ – Line 4.

How does TurboTax get information about my tax return?

TurboTax does not get any information about your return or refund once your return is accepted. Since it has been over 21 days you can call the IRS for information. The IRS telephone number is 1-800-829-1040, and they are available from 7 a.m. – 7 p.m. Monday thru Friday.

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Is the IRS taking calls from TurboTax right now?

The IRS is not taking calls right now. TurboTax gives you an estimated date for receiving your refund based on a 21 day average from your date of acceptance, but it can take longer. Once your federal return has been accepted by the IRS, only the IRS has any control.

Where can I find information about my tax refund status?

Once your federal return has been accepted by the IRS, only the IRS has any control. TurboTax does not receive any updates from the IRS. Your ONLY source of information about your refund now is the IRS.

Why isn’t my tax return showing up on the IRS website?

But if it shows as Accepted in TurboTax but you can’t find it on the IRS site, that means the IRS is reviewing something on it. They are currently not processing paper filed or return needing manual reviews (yours). As soon as they resume normal operations, which will hopefully be soon, processing of these returns will be completed.