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Can my carrier refuse to unlock my phone?

Can my carrier refuse to unlock my phone?

Your carrier may refuse to unlock your phone if: Your phone has not been paid off in full. You have any past due payments or unpaid balances with your carrier. Your phone is reported lost or stolen. You haven’t met their unlocking requirements.

What is the new law about unlocking cell phones?

A: Participating providers will not charge customers or former customers additional fees to unlock a device if it is eligible to be unlocked. Providers may charge a reasonable fee to unlock eligible devices for non-customers/non-former-customers.

Do phone companies have to unlock your phone?

According to the Federal Communications Commission, however, the carrier must unlock your phone after the applicable service contract has expired and you’ve fully paid off the device (or coughed up an early termination fee).

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Can I sue my phone company?

But if you think your wireless provider is breaking the law, you can’t sue the company; and it doesn’t matter which of the four major carriers you have, because they all strip their customers’ of their legal rights. …

Can a cell phone company lock your phone?

Carriers will install software on the phone to lock it to their network. Carriers lock phones to their service so phone buyers can’t purchase a subsidized phone from a carrier at a discount and then quickly move to another carrier for service. Or to prevent theft on newly purchased phones.

How do I file a lawsuit against a cell phone company?

Phone: 1-888-CALL-FCC (1-888-225-5322); TTY: 1-888-TELL-FCC (1-888-835-5322); ASL: 1-844-432-2275. Mail (please include your name, address, contact information and as much detail about your complaint as possible):

Who regulates cell phone carriers?

The Federal Communications Commission (FCC) takes complaints about wireless contracts and bills.

Does IMEI unlock work?

In Short: Software unlocks haven’t worked in more than 8 years and hardware unlocks will destroy your phone and void your warranty. Therefore, the only reliable way to unlock your iPhone is with an IMEI or factory … Therefore, the only reliable way to unlock your iPhone is with an IMEI or factory unlock.

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Is it illegal to unlock phones?

Unlocking is legal in the U.S. To be able to unlock a phone, you’ll need to either buy an unlocked phone or complete all the requirements of your phone company contract (generally either two years of service or paying installments for the price of your phone).

How to file a small claims suit against a cell phone company?

Attend the court hearing. When you file your small claims suit, you will receive information as to when your hearing will be. Make sure to appear, and if the cell phone provider does not appear at your small claims hearing, you will receive an automatic default judgment against the company and can collect on your refund accordingly.

What to do if your cell phone company won’t refund your money?

Make sure to appear, and if the cell phone provider does not appear at your small claims hearing, you will receive an automatic default judgment against the company and can collect on your refund accordingly. Try to use all other avenues in order to resolve your problem.

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Can I sue a cellular company for a wrongful termination fee?

Maybe you were wrongly charged a termination fee or incurred a fee that you were not notified would be on your account. If you can’t get through to the customer service providers at your cellular network’s office, you have a few ways of getting your money back — and one way would be to sue the cellular company.

How to file a lawsuit against someone without a lawyer?

The attorney will file the lawsuit on your behalf. If you don’t want to hire a lawyer (and unless we are talking about small claims court, this is usually a bad idea), click here to go to the “filing a lawsuit without a lawyer” section. If you are considering filing a lawsuit against someone else, you need to consider a few things first.