Questions

Will Samsung replace my defective phone?

Will Samsung replace my defective phone?

What are SAMSUNG’s Obligations? During the applicable warranty period, SAMSUNG will repair or replace, at SAMSUNG’s sole option, without charge to Purchaser, any defective component part of Product. To obtain assistance on where to deliver the Product, call Samsung Customer Care at 1-888-987-4357.

Is there a warranty on Samsung phones?

All Samsung mobile devices come with a manufacturer warranty, which lasts for 12 months. If the warranty covers your cell phone issue, Samsung will repair or replace your device at no charge.

How can I fix my Samsung phone under warranty?

Walk-In Service

  1. Request service. Tell us about your issue and schedule a visit at a repair center by you.
  2. Back up. Ensure your device is updated and backed up before your visit.
  3. Repair. Repairs use genuine Samsung parts and most are completed in under an hour.
  4. Complete. Payment will be processed upon completion.
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How can I fix my cracked screen myself?

You may have several options for repairing your cracked screen depending on the severity of the damage:

  1. Use packing tape.
  2. Use super glue.
  3. If the touchscreen still works, you can replace the glass yourself for about $10-$20.
  4. Ask the manufacturer to fix it.
  5. Ask your mobile carrier to fix it.
  6. Take it to a repair shop.

Can you send your phone to Samsung for repair?

When you arrange to send in your Galaxy device for repair, we’ll send you a pre-paid shipping label via e-mail, to use for sending your Galaxy device to our authorized repair location, at your convenience.

How do I know if my Samsung phone is still under warranty?

How to check warranty for my Samsung Mobile Device?

  1. Check your IMEI number through *#06*
  2. Type PC IMEI number and send it to 62002.
  3. You will receive message as below.

Can a cracked phone screen be fixed?

Cracked or broken mobile device screens can be costly to fix, but a few inexpensive do-it-yourself strategies can eliminate a repair shop visit and salvage your tablet or phone. Third-party repair shops typically replace glass on a tablet for about US$100-$200, depending on the model.