Guidelines

Why is DStv not showing?

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Why is DStv not showing?

Make sure to check your DStv subscription due date. Pay your subscription if your DStv has expired and your channels are not showing. Pay the exact or more the amount of the subscription price of your DStv package. If there is no signal or E48-32, then it is recommended you call installer to come and fix that for you.

Why is my DStv not connecting to my TV?

Troubleshoot your Decoders Check if there is power to the DStv or OpenView decoder. Check that the RCA cables from your TV is connected properly to the OpenView or DStv decoder RCA sockets. Then check that you have selected the correct SOURCE or INPUT on the TV by using the remote control.

How do I get DStv channels back?

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Send an SMS with the word RESET followed by your smartcard number to 30333. You will see a confirmation message informing you that your request is being processed. After that, check if the channels are now showing.

How do I reconnect my suspended DStv account?

We automatically reconnect you within an hour of receiving your DStv payment. Dial *120*68584# to clear E16 errors. : We automatically reconnect you within an hour of receiving your DStv payment…” within 3 to 5hrs, u mean. pls how can I reactivate a suspended account?

How do I resolve DStv issues?

How to reset DStv after payment

  1. Send an SMS with the word RESET accompanied by your smartcard number to 30333.
  2. You will receive a confirmation message informing you that your request is being processed.
  3. Check after a while if the channels are available.

Why is my dstv not working after payment?

Your channels are likely to miss after you make your Digital Satellite Television subscription due to various reasons. One is if you make the payment after the subscription has fully expired. The other is when you do not plug in the smart card into the device before any commands are sent to the decoder.

How do I clear dstv errors?

Pay your account, and if it is paid phone Multichoice at 012 422 2222 to clear the error, or you can clear the error yourself by dialling *120*68584# and following the prompts on your smartphone display.

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What happens if you don’t pay your DSTV Account?

It’s to cover the additional admin costs incurred when we process late payments. Who gets billed or is liable for a reconnection fee? The account holder is responsible for paying the account and the reconnection fee if services have been disconnected due to non-payment or late payment.

How do I connect to DSTV without paying?

Can I watch DStv without paying? If you are an iOS or Android lover, it is possible to watch DStv online for free on your device as long as you are a subscriber to the Premium, Compact Plus, or Compact package. You can download the app free from the Apple App Store or Google Play.

Why is the DSTV now login not working?

Problems within the Internet connection. In general, the DSTV Now login does not work correctly when there is a slow Internet connection or when it does not work at all. Although DSTV Now will not immediately warn you of this error, it is necessary that you check that this is in order before accessing again.

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How to fix a DStv remote not responding?

Follow these steps to fix a DStv remote not responding: 1 Check your batteries: You should check your batteries to ensure they have enough power. If the batteries are low, they… 2 Check for an electronics glitch An electronics glitch can occur on a DStv remote’s signal before that signal reaches the… More

Why won’t my DStv decoder display channels?

Your decoder will refuse to display any channels if your coaxial cable is unconnected to the decoder. Also, if the cable is broken or the LNB is faulty, you will have problems getting channels. Solve DStv decoder installation wizard error and channels scanning problems by factory resetting your decoder using the P+ and P- buttons.

How to solve DStv installation wizard error and channels scanning problems?

Solve DStv decoder installation wizard error and channels scanning problems by factory resetting your decoder using the P+ and P- buttons. After releasing the P+ button, press -++- in quick succession and your decoder will be able to scan once again. It will also be ready to complete the installation wizard successfully.