Guidelines

Why are cable installers always late?

Why are cable installers always late?

The main reason [technicians] miss appointments is because the tech called the wrong number. Techs are supposed to call before coming to make sure someone is at the residence. It’s damn ridiculous that a tech calls a customer’s home phone number when the service call is for the home phone not working.

Why can’t I get Comcast in my area?

Step 1: Inquiry. If you’re signing up for new services or moving, you can check online to see if Xfinity service is available at your address. If you can’t find your address online, you can chat with us at xfinity.com/chat or call 1-800-Xfinity and we’ll determine if service can be provided to your address.

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What does Xfinity do when they come to your house?

All your Xfinity equipment (TV Boxes, modems, etc.) and your own devices are in your home at the time of the visit so our technicians can confirm everything’s working before they leave. All pets are secured while our technician is in your home. All cable outlets are accessible.

Are cable guys cable free?

No. You do not get free cable or internet. You don’t even get a discount. You pay the normal rates as a customer would.

How deep are cable TV lines buried?

In the United States, the National Electrical Code specifies that direct burial cable (i.e., type UF) must be buried at least 24 inches deep. If you put the wire in PVC conduit, then the minimum depth is 18 inches.

How much does a cable guy make a year?

Cable Technician Salary in California

Annual Salary Hourly Wage
Top Earners $66,359 $32
75th Percentile $51,121 $25
Average $45,292 $22
25th Percentile $32,934 $16
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Did the cable company use my backyard to run my Neighbor’s cable?

After one homeowner discovered the cable company had used his backyard to run his neighbor’s cable, he took to social media for help. Here’s what happened. When homeowner Jacob Fisher discovered that a Time Warner cable technician had run his neighbors Internet cable into his yard, Fisher created a video.

What are some of the most profitable cable company tricks?

Adding unnecessary services to your account is probably the single most profitable trick your cable company has. If you just want internet, your cable company will tell you that you’ll actually get a better deal by adding cable. Have both cable and internet? All of a sudden, they’ll want you to bundle home phone too.

Is it dangerous to give your cable company a blank check?

It’s dangerous to give your cable company a blank check. Cable companies will often give you a discount for setting up auto-pay (automatically charging your credit card or bank account each month) and paper-less billing (only getting an online statement).

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How do cable companies pass-through regulatory fees?

However, instead of simply paying what it costs to comply with the regulations – cable companies ‘pass-through’ that cost to the consumers in the form of a fee. The company will generally name the fee something that sounds official, like the “Universal Connectivity Fee” or the “Regulatory Recovery Fee”.