What legal actions are available when assistance is needed to resolve a consumer or investment problem?

If you’re not satisfied with a business’s response to your complaint, consider these steps:

• Contact your state attorney general or consumer protection office.
• Contact a national consumer organization.
• Contact your local Better Business Bureau.
• File a report with the Federal Trade Commission.
• Visit USA.gov/consumer.

How long does a company have to send you a product?

The 30-Day Rule for Shipping Goods The 30 Day Rule requires that when a business advertises shipping its goods within a certain time frame, the business must have a reasonable basis for stating so. If you don’t make a statement regarding shipping time, you must ship within 30 days–thus, the 30-Day Rule.

Can you be charged before something ships?

Despite what you have been told, it is actually not illegal for merchants to charge for a product before it has shipped. If the order is not shipped within the promised time, the merchant must notify you of the revised shipping date and give you the option to cancel for a full refund or accept the new shipping date.

Where can I complain about a product?

10 Effective Ways to Complain About a Company Online

• Go to the company website.
• Contact the Better Business Bureau.
• Contact the Federal Trade Commission (FTC).
• Check out the Ripoff Report.
• Email [email protected].
• Try Yelp.
• Post on Planet Feedback.
• Google your attorney general.

Does the FTC protect businesses?

The FTC’s Bureau of Consumer Protection stops unfair, deceptive and fraudulent business practices by collecting reports from consumers and conducting investigations, suing companies and people that break the law, developing rules to maintain a fair marketplace, and educating consumers and businesses about their rights …

Can a business refuse to sell a product due to discrimination?

Discrimination laws can vary widely at the city and state level, making it difficult for business owners to know where they stand. Before you refuse to sell to a customer, even if it’s due to their behavior, ask yourself if your actions could be misconstrued as a breach of discrimination laws.

What happens if you refuse to sell to a mask-less customer?

If you do refuse to sell to a customer and wind up in court, you’ll have a strong argument that mask-less customers or failure to maintain a distance from others during the pandemic pose a legitimate threat to the health of your workers or customers. Can I require employees or customers to be vaccinated against COVID-19?

How do I return a product purchased from another organization?

Less If you purchased a product from Microsoft or Microsoft Store, you can request a return. You’ll then find out if your product is eligible for a return. If you purchased a product from another organization and have changed your mind, you may contact that organization to inquire about returns or refunds (subject to their refund policy).

Do you have the right to refuse service to customers?

Perhaps you’ve never turned anyone away from your place of business, but you may have thought about it. The fact is, you could end up in court for refusing service to the wrong person – but you’re also within your rights as a business owner to turn a potential customer away. Legitimate reasons for refusing to serve a customer include: