Common

What does Comcast do with old modems?

What does Comcast do with old modems?

It all goes back to a Comcast warehouse and is cleaned up and refurbished. If it’s equipment that is newer (and therefore still being handed out), it will go back out to consumer homes, via the Xfinity stores, self-install kits, or via techs.

How long does Xfinity give you to return equipment?

You have 14 days from when your device was shipped (or purchased in a retail store) to initiate a return or exchange. The device must be activated before being returned. For accessories, you have 30 days to initiate a return or exchange.

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What gets returned Comcast?

If you’re upgrading your service and need to return your equipment, see the return options….Your Equipment

  • TV Box.
  • Remote.
  • Modem.
  • Router.
  • Xfinity Internet and Xfinity Voice modem (eMTA)
  • Wireless Gateway.

How much does Xfinity equipment cost?

Xfinity equipment fees: $17.45/mo. Plus, it tacks on a $7.50 per month DVR service fee and a $9.95 per month technology fee.

What if I lost my Xfinity equipment?

If you think your device is lost, we recommend contacting us to suspend your service and lock your device. This will prevent anyone from using your Xfinity Mobile device and racking up charges. If your device turns up later, we can simply reinstate your service.

What equipment do I need for Xfinity TV?

What’s Included in an Xfinity TV Getting Started kit – Equipment

  • Xfinity TV Box.
  • Universal Remote.
  • Power cord.
  • HDMI cable (HD Getting Started kits only) or two coaxial cables (SD Getting Started kits only)
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Does Xfinity charge to cancel service?

Comcast/Xfinity impose a fee to cancel your subscription before the contract ends. The fee is $10/month for the remaining months of the contract. For instance, if you cancel your subscription with 9 months remaining, Comcast will charge you $90 early termination fee.

How do I Return my Comcast equipment?

Where do I return my Comcast equipment. You have 3 options to return your equipment: Visit your local UPS Store, and have them pack it up for you. (RECOMMEND) Take all of your equipment to your closest UPS Store. They will pack-up and send your equipment. You’ll be given a receipt (keep this).

Where do I return Comcast equipment near me?

Comcast Equipment Return is located at the address 3003 Washtenaw Ave in Ann Arbor, Michigan 48104. They can be contacted via phone at (734) 274-4700 for pricing, hours and directions.

Where can I drop off Comcast equipment?

Visit us at a Comcast Service Center or Xfinity Store Find a Comcast Service Center or Xfinity Store location near you – we’d love to see you. Drop off your equipment at any Comcast Service Center or Xfinity Store. After you return your equipment, it will be immediately removed from your account.

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Can you buy Comcast equipment?

Yes. You can purchase your own device or DVR available from a legitimate retailer and-or authorized reseller in the United States. Below are a list of a few of the models of “purchasable equipment” that Comcast supports: Any customer owned device (above) would need to be activated via a Comcast-supplied cable card.