Is front desk and concierge the same?
Table of Contents
- 1 Is front desk and concierge the same?
- 2 What is concierge desk in hotel?
- 3 What is concierge front desk?
- 4 What does a concierge get paid?
- 5 What is the role of a concierge what is the difference between concierge and receptionist?
- 6 What is another word for concierge?
- 7 What is the difference between guest service agent and front desk agent?
- 8 How much does a hotel concierge make a year?
- 9 What’s the difference between the concierge and the front desk?
- 10 Where is the concierge in a hotel?
- 11 What is the purpose of a front desk in a hotel?
Is front desk and concierge the same?
Front desk staff and concierges are both employed by hotels to provide services to their guests. Beyond that initial similarity, the two differ greatly in purpose and function. Members of the front desk staff interact with guests primarily at arrival and departure.
What is concierge desk in hotel?
In hotels or resorts, a concierge assists guests by performing various tasks such as making restaurant reservations, booking hotels, arranging for spa services, recommending night life hot spots, booking transportation (like taxi, limousines, airplanes, boats, etc.), coordinating porter service (luggage assistance …
What is the difference between front desk and reception?
A front desk officer is a person who works in a company’s front desk, overseeing a variety of tasks or managing Client calls, reservation, etc. A receptionist is a person who is employed to answer the telephone, attend to guests, clients, etc.
What is concierge front desk?
As a front desk concierge, you act as the first point of contact between guests and your organization. You are to answer guest inquiries, direct phone calls, coordinate travel plans, and make guests feel welcome and valued.
What does a concierge get paid?
The average salary for a concierge is $17.66 per hour in California and $50.00 tips per day.
Where does a concierge normally work?
hotels and resorts
Concierges generally work at hotels and resorts but can also be employed at upscale office buildings and apartment complexes to serve as a Receptionist and assistant to guests.
What is the role of a concierge what is the difference between concierge and receptionist?
As nouns the difference between concierge and receptionist is that concierge is one who attends to the wishes of hotel guests while receptionist is an employee who receives visitors and/or calls, typically in an office setting.
What is another word for concierge?
concierge
- attendant.
- doorman.
- janitor.
- porter.
Which is correct in reception or at reception?
As bhai said, if it’s a wedding reception it’s ‘He is at the reception’. If ‘reception’ is a place rather than an event, it’s plain ‘in’: ‘I’m at my desk at the moment, but I’ll see you in reception in a few minutes.
What is the difference between guest service agent and front desk agent?
The difference between a guest service agent and a front desk agent is that a guest service agent is the one whom caters to the guests needs! A front desk agent usually check in out the guests a guest service agent can be concierge a doorman a greeter .
How much does a hotel concierge make a year?
Hotel Concierge Salary
| Annual Salary | Monthly Pay | |
|---|---|---|
| Top Earners | $54,500 | $4,541 |
| 75th Percentile | $31,500 | $2,625 |
| Average | $34,120 | $2,843 |
| 25th Percentile | $25,500 | $2,125 |
What’s another word for concierge?
What is another word for concierge?
| attendant | caretaker |
|---|---|
| doorman | gatekeeper |
| janitor | warden |
| porter | steward |
| keeper | watchman |
What’s the difference between the concierge and the front desk?
Heading for the front desk, you’re dismayed to see that there’s a line. Just then, another clerk appears and beckons you over with a warm smile. The front desk staff are often the first to interact with guests, so it’s important that they make a good impression. The concierge doesn’t work with all guests, only those who seek her services.
Where is the concierge in a hotel?
Front desk concierge is, naturally, at the front desk, which is in the hotel lobby. It’s positioned so that it is easy to see from a distance, either straight ahead as you come in the main entrance, or off to either side.
Why is it important to have a good concierge?
The front desk staff are often the first to interact with guests, so it’s important that they make a good impression. The concierge doesn’t work with all guests, only those who seek her services. But for those who do, how well the concierge helps them is often the most lasting impression they have of their stay.
What is the purpose of a front desk in a hotel?
It’s positioned so that it is easy to see from a distance, either straight ahead as you come in the main entrance, or off to either side. Although it’s called the front desk, it’s really more of a raised counter than a desk, and it’s longer than a desk, so that it may accommodate several clerks who are helping several guests at the same time.