How do I talk to a live person at Massachusetts unemployment?

By phone. The best way to reach the Department of Unemployment Assistance (DUA) is by phone. Our main Call Center can be reached at (877) 626-6800 from 8:30 a.m. to 4:30 p.m., Monday through Friday.

How do I request a call back from unemployment in MA?

To schedule a call back to file a claim click here.

1. Call (877) 626-6800 if your phone is in area code 351, 413, 508, 774, or 978.
2. Call (617) 626-6800 if your phone is in area code 617 or 781 (or any other codes not mentioned in the bullet above)
3. TeleClaim Center hours are Monday to Friday from 8:30am to 4:30pm.

Do employers dislike unemployment?

Employers typically fight unemployment claims for one of two reasons: The employer is concerned that their unemployment insurance rates may increase. After all, the employer (not the employee) pays for unemployment insurance. The employer is concerned that the employee plans to file a wrongful termination action.

How do I request a call back from Massachusetts unemployment?

Can my employer discipline me for taking a paid sick day?

Can my employer discipline me for taking a paid sick day or for using paid sick leave for part of a day to go to a doctor’s appointment? In general, no, an employer may not discipline an employee for using accrued paid sick leave. Depending on the circumstances, however, the issue may be more complex and may require more analysis.

Can I offer more sick pay if I have a company?

You can offer more if you have a company sick pay scheme (you cannot offer less). Company schemes are also called ‘contractual’ or ‘occupational’ sick pay and must be included in an employment contract. There’s a separate guide to Statutory Sick Pay if you’re an employee.

How many days of sick leave does an employer have to provide?

In general terms, the law requires employers to provide and allow employees to use at least 24 hours or three days of paid sick leave per year. Employers adopting new policies to comply with the law may choose whether to have an “accrual” policy or a “no accrual/up front” policy.

How do you calculate paid sick time for non exempt employees?

(2) Paid sick time for nonexempt employees shall be calculated by dividing the employee’s total wages, not including overtime premium pay, by the employee’s total hours worked in the full pay periods of the prior 90 days of employment.