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How do I complain about telecom services?

How do I complain about telecom services?

As per the Telecom Consumers Protection and Redressal of Grievances Regulations, 2007, in case a consumer has a complaint, the first step is to register the complaint at the toll free Call Centre number of the service provider and obtain a docket number, confirming registration of the complaint.

How do I file a formal complaint with FCC?

Other options for filing a complaint with the FCC include: Phone: 1-888-CALL-FCC (1-888-225-5322); TTY: 1-888-TELL-FCC (1-888-835-5322); ASL: 1-844-432-2275.

Do FCC complaints work?

The FCC cannot resolve all individual complaints, but we can provide information about your possible next steps. The collective data we receive from complaints helps us keep a pulse on what consumers are experiencing, may lead to investigations and serves as a deterrent to the companies we regulate.

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How do I report a number in India?

yes, you can lodge a complain. You go to the nearest police station and lodge a complain against all the mobile numbers which sends you unwanted sms or gives you unwanted call. Police can investigate the complain under IT ACt, IPC, TR Act .

What is trai helpline number?

. 198
A customer can register his appeal with the Appellate Authority of service provider also by dialling toll free no. 198.

What types of violations do the FCC handle?

The FCC handles a wide range of telecommunications service and billing issues….Consumers may file complaints in any areas regulated by the FCC, including:

  • television;
  • phone;
  • internet;
  • radio;
  • access for people with disabilities; and.
  • emergency communications.

What kind of complaints does the FCC handle?

Complaints about issues such as loud commercials, the Do Not Call List, robocalls, unwanted telephone calls, unsolicited faxes and similar issues covered by the Telephone Consumer Protection Act are not served but are shared among FCC bureaus and offices.

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What happens after a formal complaint?

Once Formal Complaint is filed After your complaint is filed, the agency will send you a letter letting you know it received your complaint. The agency will also review the complaint and decide whether your case should be dismissed for a procedural reason (for example, your claim was filed too late).

How do I lodge a complaint against a mobile number?

For registering the complaint through SMS, the subscriber should forward the SMS to 1909 in the following format: The UCC, XXXXXXXXX, dd/mm/yy where XXXXXXXXXX is the telephone number or header of the UCC.