How do coaches keep clients?
Table of Contents
How do coaches keep clients?
10 Proven Ways to Retain Your Coaching Clients (Longer) with Pam Lippitt
- Coaches have a love-hate relationship with the topic of retention.
- Find your fees.
- Schedule “working on” their business into their schedule.
- Do Quarterly Action Plans by setting expectations for the longevity of the agreement.
How do you lead a coaching session?
How to Conduct a Coaching Session
- Step 1: Identify Your Client’s Concerns.
- Step 2: Set Goals for the Session.
- Step 3: Coach Your Client.
- Step 4: Agree on Homework/Action Steps.
- Step 5: Discuss the Lessons from the Coaching Session.
- Step 6: Establish Accountability Mechanisms.
- Step 7: Get Feedback on the Session.
How do you coach a client?
So, what do coaching clients REALLY want?
- stand for their clients and champion what they say the want for themselves;
- say the thing that no one else has the courage to say to them;
- call them on their BS;
- be a consistent and reliable reminder of their dreams and why they are working toward them;
How would you work with a difficult client?
10 strategies for dealing with difficult customers
- First and foremost, listen.
- Build rapport through empathy.
- Lower your voice.
- Respond as if all your customers are watching.
- Know when to give in.
- Stay calm.
- Don’t take it personally.
- Remember that you’re interacting with a human.
How do you end a coaching session?
10 Tips to End a Coaching Session
- Anchor the client into the ending.
- Break rapport.
- Take payments prior to the coaching session.
- When the client says: “one more thing”
- Be literal.
- Use your “I am about to leave” voice.
- Stand up or turn around.
- Scheduling time.