How can I prepare for ITIL v4 exam?

Here are AXELOS’ top tips to help you get the most from the course and pass your exam:

1. Read around the topic before you start.
2. Ask questions during the course.
3. Don’t worry if you don’t understand something straightaway.
4. Make lots of notes, especially on concepts you find difficult.
5. Use real world examples.

Can I self-study for ITIL?

The ITIL Foundation course takes place in a classroom over two and a half days. Courses are offered through accredited training organizations and can be found on the Axelos website. You can also choose to self-study using practice exams and other material from Axelos or third-party providers.

How long does it take to prepare for ITIL v4?

It all depends on your schedule, availability and dedication, but our recommendation for a regular full-time working professional is planning 6-8 weeks for ITIL Foundation preparation. Because a regular ITIL Foundation Training includes ~12-14 hours of IT service management education.

Is ITIL v4 Exam open book?

Is the exam open book or open note? If you take the ITIL exams online, you need a video camera that shows the work area before starting the exam. With the exception of the ITIL Practitioner exam, all are closed book, no notes.

Is ITIL v4 exam multiple-choice?

The ITIL 4 Foundation exam consists of 40 multiple-choice questions. And, the candidate must complete the ITIL examination within 60 minutes. In addition, candidates must achieve 65\% and above to qualify the same.

What to expect from ITIL 4?

A New Focus On Value Co-creation. One of the most important updates in ITIL 4 is the emphasis on how value is co-created between the provider and the customer.

The Service Value System.

Four Dimensions of Service Management.

Guiding Principles.

A Holistic Approach Overall.

Register for ITIL 4 Foundation Training.

Should you get an ITIL certification?

Not only will you be more confident in your abilities and expertise, but your employers will be impressed as well. Achieving an ITIL certification at any of the more advanced levels will give you a demonstrable advantage over other candidates in a job hiring scenario.

How to get ITIL certified?

There are two routes towards obtaining the ITIL Foundation certificate – you can sit the exams at the end of a training course with an Accredited Training Organization (ATO), or study privately and then book the exam without a training course via PeopleCert, our ITIL Examination Institute.

What are the prerequisites for the ITIL certification?

You need to hold 2 credits from the ITIL Foundation certification examination.

You must have 21 contact hours of instruction for the syllabus with an accredited training organization.

Two years of work experience in ITSM is recommended.