How can I get my money if I lost my card abroad?

You can also get cash in an emergency (provided you have enough funds in your account) by calling:

1. +44 1702 278 270 if you’re calling from abroad.
2. 0345 300 0000 if you’re calling from the UK.

What does it mean when the ATM says unable to process?

This is because of internet connection, power failure, too many transactions processed in one go, among others. You can either wait for sometime and try again using your debit card, or visit another terminal. Or else, you can rectify the error with your bank.

Why does my bank card keep getting declined?

There is a large number of reasons why a credit card may be declined, from there not being enough funds available on the card, to the card being expired, the billing address being incorrect, etc.

Can I draw money without ATM card?

Withdraw cash from ATM without using Debit card. Under this system, anyone can withdraw cash from the ATM by just scanning the QR Code through the UPI App. The firm has partners with the National Payments Corporation of India (NPCI) and City Union Bank to provide the facility to withdraw cash from ATM without a card.

Can I get a new bank card sent abroad?

Yes, as long as it is not your first card.

What are the benefits of digibank by DBS debit card?

Your digibank by DBS Debit Card offers benefits like unlimited withdrawals at 2,00,000 ATMs across India, shopping at over 1,00,000 online merchants and most importantly, an active debit card will come handy should you ever need to reset your password while accessing your account on the digibank app.

How do I replace a lost or stolen DBS debit card?

Replace your new card easily via DBS digibot or digibank Mobile. Click on Digibot Icon located at the bottom right. Click Authenticate me to complete the authentication using either your iBanking Login or Card & PIN.

What are DBS rewards and how do I earn them?

DBS Rewards is our way of saying thanks for having a DBS Credit Card. Every time you charge to your card, you earn DBS Points which you can use to exchange for a range of exciting reward items. How do I qualify for DBS Points? All DBS Credit Cardmembers are eligible for DBS Points Redemption Programme.

Can I still browse the DBS credit card website?

Yes. You can still browse the website to gather information. However, you need to be a DBS credit cardmember and digibank user to login. To sign up for a DBS credit card, please visit www.dbs.com/sg/cards.