Can I return my Comcast equipment to UPS?

Stop by a local UPS Store You may either package the equipment yourself using a cardboard box and the prepaid UPS shipping label you printed at home, or you may bring your equipment to the store and a UPS representative will pack and ship your equipment back to us.

How long do you have to return Xfinity box?

You have 14 days from when your device was shipped (or purchased in a retail store) to initiate a return or exchange. The device must be activated before being returned.

Does Xfinity charge a restocking fee?

You will be charged a $35 restocking fee against your refund for most device returns or exchanges. If anything is missing or the device is not in like-new condition, we may have to refuse the return or deduct the amount and restocking fee from your refund. We don’t charge a restocking fee for accessories.

What happens if you don’t return your cable box?

If you don’t return the equipment Comcast will evetually turn the matter over to a collection agency. The agency will attempt to collect the money for the unreturned equipment. It will go against your credit score if not paid in a timely manner or not paid at all.

Can I replace my cable box?

Yes, simply bring your old equipment to the retail store and we can give you your new box there. There is no cost for replacing your cable box at a retail store. What do I do with my old cable box? The Field Service Technician that installs your new cable box will remove your old equipment.

What’s the 1 800 number to Comcast?

1-800-934-6489
Call 1-800-xfinity (1-800-934-6489).

How do I cancel Xfinity Wifi?

To cancel your Xfinity Mobile service:

1. Call customer service on 888-936-4968.
2. Ask to speak with a representative.
3. Provide them with your account umber and customer details.
4. Request cancellation of your contract.
5. Ask for a confirmation email.

What happens if you lose an Xfinity cable box?

If you think your device is lost, we recommend contacting us to suspend your service and lock your device. This will prevent anyone from using your Xfinity Mobile device and racking up charges. If your device turns up later, we can simply reinstate your service.

How much does a Xfinity cable box cost?

The Xfinity X1 set-top box costs $5 per month for your first box, and each additional TV box costs $9.95.

How long does it take to activate Comcast cable box?

It will take 20 to 45 minutes for your set-top box to activate and load the channels, during which time different numbers will flash on the LED display. When the clock appears with the time, your activation should be complete and you can turn on your TV and cable box for viewing.

Where do I return Comcast equipment near me?

Comcast Equipment Return is located at the address 3003 Washtenaw Ave in Ann Arbor, Michigan 48104. They can be contacted via phone at (734) 274-4700 for pricing, hours and directions.

Where can I drop off Comcast equipment?

Visit us at a Comcast Service Center or Xfinity Store Find a Comcast Service Center or Xfinity Store location near you – we’d love to see you. Drop off your equipment at any Comcast Service Center or Xfinity Store. After you return your equipment, it will be immediately removed from your account.

How do you Connect cable box?

Connect the cable box to the wall Connect one end of the first coaxial cable to the Cable In port on the cable box. Connect the other end of the coaxial cable to the cable outlet on the wall. Connect the cable box to the TV Connect one end of the second coaxial cable to the Cable Out port on the cable box.