Can I dispute a cable bill?

Every cable company has a customer service department. Call the number on your bill and tell the person you want to dispute a charge on your bill. State your problem calmly and concisely, without anger. Ask for the solution you want – a credit on your next bill, for example.

Is back billing legal?

This is known as the Back-Billing Principle, and suppliers must adhere to it. It states: “If your supplier is at fault, it will not seek additional payment for unbilled energy used more than 12 months prior to the error being detected and a corrected bill being issued.”

Is it illegal to steal cable?

Stealing cable TV is a federal crime. The law prohibits anyone from intercepting or receiving any cable communications unless authorized by a cable operator. If you are receiving cable television and not paying for it, you are most likely stealing cable.

How much longer will cable last?

For example a household fixed wiring cable with typical electrical loading, wired using the appropriate wiring guidelines, could be expected to last 20 years. However, in some cases cables which have not been used excessively have been found in relatively good condition up to 50 years after installation.

What should I do if I have a problem with my cable?

In many cases, the customer service representatives at your cable company will be able to assist you and solve your problem. The telephone number for your cable company should be on your cable bill. Your cable company has jurisdiction over the following issues:

What if I am not satisfied with my cable company’s response?

If you are not satisfied with your cable company’s response, contact your local franchising authority. Questions or complaints handled by your franchising authority include: Rates for basic service and equipment, installation and service charges related to basic service.

How do I file a complaint against my cable company?

You should always contact your cable company first when you have a complaint. In many cases, the customer service representatives at your cable company will be able to assist you and solve your problem. The telephone number for your cable company should be on your cable bill. Your cable company has jurisdiction over the following issues:

Is it dangerous to give your cable company a blank check?

It’s dangerous to give your cable company a blank check. Cable companies will often give you a discount for setting up auto-pay (automatically charging your credit card or bank account each month) and paper-less billing (only getting an online statement).