Can Comcast come to my house?
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Can Comcast come to my house?
If you’re signing up for new services or moving, you can check online to see if Xfinity service is available at your address. If you can’t find your address online, you can chat with us at xfinity.com/chat or call 1-800-Xfinity and we’ll determine if service can be provided to your address.
Does Xfinity require a technician?
Locations that haven’t had Xfinity service for 12 months or more require a technician to come check the cable line. Installations that require more pieces of equipment than comes in a standard installation kit might require professional installation. This can happen if you bundle several services.
How do I book a Comcast technician?
You can schedule an appointment with us by visiting your nearest Xfinity Store or save time using our online Xfinity Store Locator. Before visiting us, please visit xfinity.com/stores to confirm store hours.
How do I get my Comcast technician fee waived?
Negotiate for reduced installation fees Most likely, your Xfinity rep is willing to negotiate with you, whether over the phone or in person. Especially if you’re signing a contract for a year or two of TV or internet service.
What does a Comcast technician do?
From meeting new customers and installing the latest XFINITY products, to troubleshooting technical issues, as a valuable member of the team, you’ll build your talents while we work together to create a successful customer experience.
How can I avoid Comcast fees?
Here are five easy ways to lower your Xfinity bill:
- Choose a TV package with fewer channels.
- Lower your internet speed.
- Stop going over your data cap.
- Get rid of rental equipment.
- Negotiate your monthly cost.
How do I not pay for Comcast installation?
You can avoid the installation fee by purchasing certain bundles that include both TV and Internet, but the fee is often mandatory if you buy only TV service or broadband individually. The $60 or $90 fee is also charged when you buy phone service only or a “double-play” package of phone service and broadband.
What does the Xfinity technician do?
Does Comcast charge for service appointments?
Comcast does not charge for service appointments to repair Comcast-owned facilities or equipment rented to you by Comcast. However, charges may apply for service appointments when the source of your service problem is not Comcast-owned facilities or equipment rented to you by Comcast.
What happens when you have a problem with Comcast?
What happens is the technician comes out and if the issue is caused by Comcast (like you’re renting equipment from us that is faulty or there’s an issue with the outside cable line) then there is no charge.
Do cable companies charge for technician visits?
Yes they will charge for technician visits. Sometimes it could be a high as $75 dollars per trip. It also depends on the need for a technician. Let’s say that the cable modem is broke at your residence and they need to troubleshoot to determine the cause. These types of trips you won’t be billed for.
Does the Comcast Service protection plan cover repair to customer equipment?
The Service Protection Plan does not cover repair to Customer Equipment. However, as a Service Protection Plan customer, you will not pay for a service appointment if the Comcast technician discovers that the trouble is caused by your Customer Equipment.