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How much does Comcast charge for unreturned equipment?

How much does Comcast charge for unreturned equipment?

Kevin Hunt: Comcast Says Recycle Old Modem, Then Charges $110 As ‘Unreturned’ When a modem can’t keep up with the faster speeds of new technology, it’s time to get an updated modem.

How long do you have to return Xfinity router?

You have 14 days from when your device was shipped (or purchased in a retail store) to initiate a return or exchange. The device must be activated before being returned.

What happens if you lose Xfinity router?

If you think your device is lost, we recommend contacting us to suspend your service and lock your device. This will prevent anyone from using your Xfinity Mobile device and racking up charges. If your device turns up later, we can simply reinstate your service.

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What does Comcast do with old equipment?

Drop off your equipment at any Xfinity Store or Comcast Service Center. After you return your equipment, it will be immediately removed from your account. Our team at the Xfinity Store will provide you with a receipt confirming your return details.

How much does XFINITY equipment cost?

Xfinity equipment fees: $17.45/mo. Plus, it tacks on a $7.50 per month DVR service fee and a $9.95 per month technology fee.

How do I return Comcast equipment?

Simple Options to Return Xfinity Equipment

  1. Sign in and visit the Equipment Return page.
  2. Check off the device(s) you’d like to return and select Continue.
  3. Choose a reason for return and press Continue.
  4. Select a return option, follow the listed instructions, and press Confirm.

How much does Comcast equipment cost?

Xfinity equipment fee: up to $14/mo. But if you want to go with Xfinity’s modem/router, the xFi Gateway, you’ll need to pay as much as $14 per month. We recommend you poke around with a few packages before you decide.

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Does Xfinity have a new router?

Comcast announced a new version of its xFi Advanced Gateway, one of its modem / router combo products you can lease with your Xfinity internet, today at CES. The new gateway isn’t available to all Comcast customers, though — you’ll have to be on one of Comcast’s plans with speeds of 300 Mbps or more per month.

Does Xfinity charge to use your own router?

Xfinity offers customers the option of renting the xFi Gateway, which combines a modem and a router into a single device, at a cost of $14 per month. You can skip that monthly charge by using your own modem and router. Pretty much any router will work, but you’ll need to make sure that the modem is a DOCSIS 3.1 model.

What happens if Comcast loses equipment and you don’t return it?

You will be charged for the full retail price of the piece of equipment. unlike what some other answers have said, if Comcast loses the equipment, but says you still have it, a phone call to the billing department telling them you retuned it (where you returned it to and when) will get them to remove the charges off your bill….

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How do I return Xfinity equipment to Comcast?

1 Find an Xfinity Store or Comcast Service Center location near you and then make an appointment by visiting Xfinity.com/stores. 2 Drop off your equipment at any Xfinity Store or Comcast Service Center. 3 Our team at the Xfinity Store will provide you with a receipt confirming your return details.

How do I remove Comcast equipment from my account?

Update your email address. Find an Xfinity Store or Comcast Service Center location near you and then make an appointment by visiting Xfinity.com/stores. Drop off your equipment at any Xfinity Store or Comcast Service Center. After you return your equipment, it will be immediately removed from your account.

Is Comcast putting your security at risk with their routers?

So while many customers have day to day complaints about their cable, Internet service, or billing, it is not true that Comcast is making customers’ paid home cable service available to non-paying customers, or putting their customers’ security at risk with their routers.

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