What does front of the house mean in a restaurant?

It’s where your customers order and dine. It includes everything from the host stand and waiting area to the dining room, bar, outdoor seating, and restrooms. Your front-of-house staff might include a host or hostess, servers, bartenders, and the general manager — basically anyone who might interact with customers.

What does back of the house mean in a restaurant?

What is the back of house? The back of house, also known as BOH, is a term used for all the behind-the-scenes action that customers typically do not see. This usually includes the kitchen, where the food is prepped and cooked. It can also include employee break rooms and any office space you might have.

How do you seat people in a restaurant?

Host Hacks: How to Seat Restaurant Sections

1. Talk to your servers. This may sound lame, but trust me when I tell you that communication solves many problems.
2. Rotate sections. As much as possible, rotate the sections in which you seat customers.
3. Keep track of tables.
4. Be fair and flexible.
5. Make cuts.

What is front of house in hospitality?

Simply put, the front of house departments are guest-facing. They work directly with guests and handle operational tasks, like check-ins and check-outs. Front of house employees often work in shifts, with some covering overnight shifts so that an employee is always available whenever a guest needs assistance.

What does a front of house manager do in a restaurant?

Front Of House Managers usually work in hotels or restaurants and coordinate staff. Their duties include hiring employees, ordering supplies, maintaining inventory, scheduling shifts, helping to organize events, solving customer complaints, and adhering to safety practices.

What is the front of a restaurant called?

The front of house (FOH) is where, as a guest, you directly experience a restaurant or bar. It is where memories are made. Every dining room, waiting area, table, seat, stool, booth, bar, and any other public part of a restaurant is the FOH.

What’s the back of a restaurant called?

The back of the house, also known as the BOH, encompasses all the behind-the-scenes areas that customers will not see. This acts as the central command center in a restaurant because it’s where the food is prepared, cooked, and plated before making its way to the customer’s table.

What is a brigade in culinary?

What Is a Kitchen Brigade? The kitchen brigade system (brigade de cuisine) is a hierarchical system that delineates responsibility for each station in a professional kitchen. The system is attributed to Georges Auguste Escoffier, who first instituted it in the kitchen at London’s Savoy Hotel.

Where should a lady sit in a restaurant?

At a table with a banquette, women are traditionally seated on the banquette, the men on chairs opposite them. The host and hostess customarily sit opposite each other, and time was when couples were split up so that they would have a chance to chat with people other than their spouses.

Where should a host first try to seat guests?

In order to keep everything fair, ensuring each server has a similar amount of work and a similar amount of tips, you should seat a table in the 1st section, then the 2nd section, then the 3rd, then back to the 1st, and so on. This is known as the rotation and as a rule, you should try and stick to it at all times.

What is the person at the front of a restaurant called?

Host/Hostess: The person who meets the guests and shows them to their tables. The host is also responsible for keeping track of reservations and waiting lines.

Why is front of house so important?

Front of House Positions. Creating repeat customers by providing an unforgettable dining experience is the main goal for front of the house employees. They are responsible for interviewing and hiring new staff members, making schedules, and handling customer complaints.