What are the keys to CRM and why is it important to an e business owner?

Organization. CRM allows businesses to become more efficient by organizing and automating certain aspects of the business. From sales processes to marketing campaigns and business analytics as well as customer data, CRM automates and streamlines these processes for businesses.

What are the advantages of Zoho?

Simple and Easy to Use Unlike other CRM platforms and solutions, Zoho CRM is highly user-friendly. You don’t need an IT degree to be able to use it, customise it and monitor it. The CRM is divided into modules such as Leads, Contacts, Deals, Vendors and many more for accurate data management as a shared database.

Why should you use a CRM?

A CRM will provide you a centralized platform to be able to effectively manage your contacts, design a sales process, conduct your marketing, and provide customer support. A good CRM will allow you to automate basic tasks, streamline your processes and costs, improve workflow, and create more sales for your business.

What is Zoho analytics used for?

Overview. Zoho Analytics is a self-service BI and data analytics software that lets you analyze your data, create stunning data visualizations, and discover hidden insights in minutes.

What can you do with Zoho?

You can collect data, automate business processes or workflows, analyze the data in reports, and collaborate with your application users. Zoho Creator lets you concentrate on automating your business process without worrying about maintenance, hosting, and scalability.

What should a good CRM have?

The top CRM tools include these 31 key features:

• Contact Management.
• Sales Team and Customer Opportunity Management.
• Lead Management for Determining High-Quality Leads.
• Reports and Dashboards.
• Sales Analytics.
• Mobile CRM.
• Sales Force Automation.
• Sales Forecasting.