What happens when I lock my Citi card?

Locking your Citibank credit card will stop new purchases and cash advances. But it will continue to allow recurring transactions, balance transfers, payments, credits, returns, dispute adjustments, fees, and rewards redemptions.

Why my Citibank credit card is blocked?

Some of the reasons why the card must be blocked immediately are mentioned below: If you receive an email or SMS about a transaction that you did not make. In case the credit card has been misplaced. If the card was used to withdraw cash, but the cash was not dispensed.

Can we unblock Citibank credit card?

To unblock your Citibank credit card, you can contact the credit card customer care of the citi bank and request for the card to be unblocked. However, it will not be possible to unblock a card which has been stolen or lost.

Can I convert credit card points to cash?

Can the reward points that I earn be converted into cash? A few banks give you the option to convert your reward points into cash. The amount that has been converted into cash will be credited into your credit card account. You can use this to make payments.

How do I temporarily block my Citibank credit card?

Contact Us immediately on 1800 267 2425 (India toll free) or +91 22 4955 2425 or +91 44 6698 2136 (local dialing) to log a complaint or block your card in any of the following scenarios: You have lost your Citibank Bank Debit / Credit Card. Your Citibank Bank ATM / Debit Card is stuck in the card slot of an ATM.

What is Citi quick lock?

Use Citi Quick Lock in the Citi Mobile® App or at Citi® Online to instantly block new charges while allowing recurring transactions to continue without disruption. Learn More. $0 Liability on Unauthorized Charges. $0 Liability on Unauthorized Charges You won’t pay for unauthorized charges.

How do I permanently block my Citibank credit card online?

While you can cancel your Citibank credit card by submitting an application at the bank’s branch, you can also do so by calling the bank’s helpline number which is 1860 210 2484 for within India and 91 22 4955 2484 for those outside India.

How do I speak to Citibank customer service?

1. General Support & Servicing. 1-800-870-1073. 1-210-677-3781. (from outside the U.S.)
2. Citi Private Bank Online Technical Support. 1-877-836-9132. TTY: 1-800-693-0372.
3. Citi Private Bank CitiBusiness Accounts. 1-866-513-7802. TTY: 1-800-788-0002.
4. Mortgage Servicing – Cenlar. 1-855-839-6250. TTY: 1-866-523-6781.

How can I unblock Citibank credit card online?

1. Login to your Citi Mobile App.
2. Click on ‘Account Summary’
3. Click on ‘Savings/Credit Card’ (Debit Card, i.e. ‘Savings’ journey highlighted here)
4. Click on ‘Manage Card’
5. Read and accept T&Cs of Manage Card and click on ‘Continue’
6. Unlock international transactions.
7. Set your transaction limits.

How can I spend my reward points?

A reward point is a perk offered by banks to credit cardholders as a reward for every time they spend on their credit card. You can collect these points as you spend on your credit card. Once you have collected enough points, you can redeem them for gift vouchers, merchandise, air miles and more.