What causes the decoder not to scan?

➢ Dstv not scanning : The most basic reason as to why your dstv is not scanning is because the dstv dish signal is so poor at the time. Probably due to bad weather or a poor dish installation for new customers or a the dstv dish alignment with the dstv satelite has changed.

Why does my DStv decoder keep rebooting?

The main cause of the DStv Explora 2A keeps rebooting problem is a damaged DStv software. Often, Multichoice releases new decoder systems, and you can download them when you connect your decoder to the internet.

How do I reset my DStv decoder to factory settings without remote?

Process of how to reset DStv decoder without remote First, unplug the power button from your decoder and ensure it is completely turned off. You can check for this by ensuring all its lights are turned off, and none is blinking. Turn it back on and press the reset button on your decoder.

How do I refresh my DStv decoder?

How to reset DStv after payment

1. Send an SMS with the word RESET accompanied by your smartcard number to 30333.
2. You will receive a confirmation message informing you that your request is being processed.
3. Check after a while if the channels are available.

How do I fix my DStv loading screen?

PRESS and HOLD the following keys immediately: UHG, P+ and TV/AUD. Keep them pressed for 30–60 seconds until RESET scrolls across the front panel. Press PLAY to confirm. Press OK – the decoder should display PASS on the front panel.

Why does my DStv decoder freeze?

General pixilation and freezing occurs when there is a disruption in the TV signal, or there is a weak signal altogether. Check your connections: Wait for the signal to initialize. Make sure all cables connected on the set-top box and your TV are secure.

How do I reset my DStv decoder to factory settings?

Press the blue “DStv button” on your remote control. Then use the right arrow on the remote control to go to “Settings“. Use the down arrow to go to “System Settings“. Scroll down using the down arrow to select “Reset To Factory Default” then press “OK” on your remote control.

Why won’t my DStv decoder scan channels?

Also, if the cable is broken or the LNB is faulty, you will have problems getting channels. Solve DStv decoder installation wizard error and channels scanning problems by factory resetting your decoder using the P+ and P- buttons.

How do I restart my DStv HD Decoder?

Almost immediately after releasing the P+ button, press the following buttons in the sequence/order: P-,P+,P+,P- (-++-). Your DStv HD decoder should now boot up properly on the next restart. METHOD 3.

How can I avoid my DStv reconnection problems?

To avoid your dstv reconnection problems it is advisable to make payments before the due (expiry) date of your subscription. Althogh reconnection problems of this kind are rare. Call any of the Customer Care lines; 08039003788, 012703232, or 012806877.

What to do if your TV decoder is not working?

Unplug the power cord from the decoder for at least 10 minutes. Disconnect every external input devices such as USB drives and the smart card. Now reconnect only the power cable and see if your decoder boots fully this time around. If it still fails, please proceed to method 2 below.