Questions

Where can I lodge complaint against airlines in India?

Where can I lodge complaint against airlines in India?

Click here http://www.consumerhelpline.gov.in for registering complaints regarding issues relating to airlines sector. The Directorate General of Civil Aviation (DGCA) is the regulatory body in the field of Civil Aviation, primarily dealing with safety issues.

How do I make a formal complaint against an airline?

It’s often best to email or write to the airline’s consumer office at its corporate headquarters. DOT requires airlines that fly to, from, or within the United States to state on their websites how and where complaints can be submitted. There may be a form on the airline’s website for this purpose.

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Who regulates the airline industry?

FAA
Federal Aviation Authority (“FAA”), a national agency within the DOT, with power to regulate all aspects of US civil aviation, including commercial space transportation, airspace over the US surrounding international waters, and Unmanned Aircraft Systems.

How do you deal with rude passengers?

8 Dos and Don’ts for Dealing with Rude Passengers

  1. Do be polite.
  2. Don’t refuse to negotiate.
  3. Don’t try the gadget approach.
  4. Do stay clear-headed.
  5. Do know when to contact a flight attendant.
  6. Do know when to take matters into your own hands.
  7. Don’t sweat the small stuff.
  8. Do have a sense of humor.

Who do you contact to complain about an airline?

the U.S. Department of Transportation
Complaints About an Airline If the airline doesn’t fix the problem, file a complaint with the U.S. Department of Transportation (DOT). Airline Safety – Contact the Federal Aviation Administration (FAA). Airline Security – Contact the Transportation Security Administration (TSA).

Is there a travel ombudsman?

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The air travel ombudsman The Airline Dispute Resolution ombudsman, an extension of the Retail Ombudsman scheme tackles consumer issues that can affect air travel, including delays, cancellations and overbooked flights.

How do I file a complaint against Air India?

You can escalate your complaint against Air India online using Voxya online consumer complaint forum. It is a unique grievance portal where a consumer can resolved their complaints quickly with an optimal solution. It saves time and money of consumer in resolving their complaints.

When to file a complaint with Dot for air travel discrimination?

You may also file a complaint with DOT if you feel that you experienced unlawful discriminatory treatment in air travel by airline employees or the airline’s contractors on the basis of disability or on the basis of race, color, national origin, sex (including gender identity and sexual orientation), religion, or ancestry.

How do I Lodge a complaint against an airline?

Go to the airline website and lodge a complaint with them. They will revert back to you and you can be assured of progress. In some cases, if you have been deceived/cheated, Consumer Forum/legal action is an option that will do you good.

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Can I sue Air India for cancelling flights?

Good luck with that! You can surely sue Air India or any other airline for that matter but whether your case would be entertained in the court is a different story! Airlines had to cancel their flights due to the government guidelines to prevent the spread of Chinese virus Covid-19. They were simply following government orders.