Guidelines

How can I complain against railway?

How can I complain against railway?

Passengers can lodge their complaints and suggestions on the webpage www.indianrailways.gov.in. One can also download the mobile App from the URL www.coms.indianrailways.gov.in. for registering complaints and sending suggestions. Passengers can also SMS their complaints to the number: 9717630982.

Which country has most railways?

United States
List

Rank Country Data year
1 United States 2017
2 China 2020
3 Russia 2019
4 India 2021

What is the importance of railway transport state any three major problems of Indian railways?

(i) It lacks repair and maintenance of tracks and bridges. (ii) India as the railways operation is on their gauges and shift from gauge to another is a problem. (iii) Rail traffic has increased and the old tracks are not able to carry the increased load and accidents are frequent.

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What is the grievance redressal machinery in the railway?

Grievance Redressal machinery – Representations from Railway servants on service matters. When Railway servant wish to seek redress of a grievance, he has to address the matter to his immediate official superior or the Head of his office or such other authority at the lowest level who is competent to deal with the matter.

What is rail Madad app launched by Indian Railways?

Ministry of Railways along with two other apps launched Rail Madad aap on June 11. (File) Railway Minister Piyush Goyal launched a new mobile app ‘Rail Madad’ recently to streamline passenger grievance redressal. The Indian Railways has for the first time completely digitized the complaint management system.

When will the settlement of my Indian Railways Pension be finalized?

As per the Railway Board instructions the settlements should be finalized on the day of superannuation/VRS . The Indian Railways were very kind enough to arrange the Pension just like salary following the retirement month . In my case some of the benefits were released in February 2010 and Pension is drawn from May 2010.

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What is the time limit for giving MACP in railways?

As per RBE No. 101/2009 MACP is to be given in the intervals of 10, 20 and 30 years of continuous regular service. For this purpose only the date of entry into the railways is to be taken into consideration. Restructuring promotions and selection posts should not be taken into consideration.