Guidelines

How do I complain about food on a train?

How do I complain about food on a train?

Toll Free telephone No. 1800-111-139 and 1800-111-321 : For suggestions/grievances relating to catering services (Overcharging, Food Price, Less Quality etc.) on Indian Railways. The facility is available 24×7 on these numbers.

Do you think quality of food is not maintained in trains?

The actual standard is not maintained as the food inspectors’ visit these trains rarely and therefore no action is taken and nobody takes the responsibility to manage it. The quality of the food offered in the trains and on the platform can’t be guaranteed to be hygienic at all.

Why is it bad to train your food?

Lack of adherence by Indian Railways to basic guidelines from Food Safety and Standards Authority of India (FSSAI) is the major flaw in the system here. They simply do not recognise any form of regulatory compliance over their catering services, on board or on platforms and anywhere on Indian Railways property.

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Which is the drawbacks of railway catering?

The two biggest drawbacks of railway hotels are noise (due to their proximity to stations which are invariably the hub of a city or a town) and dirt. The noise levels can be reduced by scientific planning and construction while dirt can be avoided by air conditioning and proper housekeeping.

Can we book ticket in Rajdhani without food?

Now food option in not mandatory in some Rajdhani and Duronto trains. When you select the meal option at the time of booking tickets on IRCTC website, you get a new option: No Food. You also get the earlier options of Veg and Non-Veg food.

Where can I complain for food quality in India?

Where can I complain about food bought from a shop or restaurant? You should complain to the Food Safety Officer / Designated Officer /DC of your area or Food Safety Commissioner of the State.

Can I change no food to a food facility in Rajdhani Express?

Yes, you can change no food to a food facility in Rajdhani Express. The change has been made in view of the Railways making catering service optional in a few selected trains on a trial basis for six months from August 1,2017.

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Does the rapidrajdhani Express provide food?

Rajdhani express does provide food but not at free of cost! The food charge is already added in the passenger reservation ticket in the name of catering charges! However, the catering charge is applicable as per the timings of Lunch/Dinner/Breakfast!

How good is the food in Rajdhani?

If you are travelling first time in Rajdhani then you dont needvto be panic especially for food. As the service provided in Rajdhani is good I cant say it is the best because if I say that yhen it will never be improved more. Firstly, in rajdhani they take care of your choice and for that they always ask you for yours choice food before serve.

Is food provided free in Rajdhani/Shatabdi/Duronto Express?

No the food is not provided free in the Rajdhani/Shatabdi/Duronto Express. The cost of the food has earlier been included in the ticket by the name Catering Charges. All the food which you will be given has been included in your ticket’s Catering Charges.