What will Xfinity technician do?

From meeting new customers and installing the latest XFINITY products, to troubleshooting technical issues, as a valuable member of the team, you’ll build your talents while we work together to create a successful customer experience.

How does Xfinity Connect to your home?

If You Have Xfinity Voice or Live in a WiFi Ready Apartment

1. Place Your Gateway or Modem. Find the cable outlet most centrally located in your home.
2. Connect Your Gateway.
3. Wait for Your Gateway or Modem to be Ready.
4. Establish a Temporary Internet Connection.
5. Activate Your Gateway or Modem.
6. Connect to Your Home Network.

Do a technician have to install my internet?

Depending on the internet provider and plan you get, you can install your new internet package by doing it yourself or by hiring a professional technician to do it for you. When you choose to self-install, your internet provider will send you an installation kit in the mail.

Is it easy to install Xfinity Internet?

Is Comcast Xfinity self-installation easy? Installing your Xfinity service on your own takes about 30 minutes or less. All you’ll need to do is connect a coaxial cable from the outlet in your wall to your cable TV box or Xfinity modem. After that, you’ll connect your cable box to your TV and your modem to your router.

What does a technician do when installing Internet?

Cable technicians are responsible for installing data and voice cable systems for residential television systems, home routers, and other cabled devices. Duties may include digging and setting ground cables, working on poles, installing equipment, and troubleshooting any problems with the cable system.

What does Xfinity installation include?

Comcast Xfinity professional installation includes connecting a coaxial cable to your cable box or modem, but it may also include another step or two to prepare your home for Xfinity service. This could include installing a cable line to your house if you’ve never had Xfinity service there before.

Can someone from Xfinity come to my house?

Someone 18 years or older will be present for the duration of the visit, and has an understanding of what we’ll be doing (e.g., issues with current service). You’ve downloaded key Xfinity apps (Stream, xFi, My Account). All your Xfinity equipment (TV Boxes, modems, etc.)

Does Xfinity have to come to my house?

For new Comcast customers, we’re offering contactless home drop-off services in place of a professional installation. The technician will leave the appropriate self-installation guide and equipment at your doorstep.

Why can’t I install Xfinity On my Home myself?

, Comcast employee since 2007. If you are required to have a tech install your services it is because your address is not available for a self installation. This may be because of the length of time it has been since your home last had Xfinity connected to it. Or it may be that your home has never been connected to Xfinity.

Do you need a technician to install Xfinity cable?

Locations that haven’t had Xfinity service for 12 months or more require a technician to come check the cable line. Installations that require more pieces of equipment than comes in a standard installation kit might require professional installation. This can happen if you bundle several services.

How do I pick up my Xfinity internet equipment?

If you don’t want to wait for your equipment to be mailed to you, you can also go pick it up yourself at a Xfinity customer service center. We suggest that once you find your nearest service center, you call ahead to make sure your equipment is in stock. Xfinity also gives you the option of purchasing professional installation.

Why is Xfinity not delivering to my address?

If an address has never had Xfinity service in the past, a technician may need to install a cable line to deliver Xfinity services to the property. If an address has not had Xfinity service for the past 12 months, a technician will have to check that the cable line is properly fitted and delivering a signal.