Does Comcast charge you for a new remote?

If your remote control is broken, we will provide you a new one at no additional charge. You can bring your old remote to one of our service centers and exchange it for a new one. If you require a Comcast technician to come to your house to swap out your remote, charges may apply.

What do I do if my Comcast remote isn’t working?

Factory Reset the Xfinity Voice Remote without a Setup Button (XR15)

1. Press and hold the A (triangle) and D (diamond) buttons at the same time for three seconds until the status light changes from red to green.
2. Press 9-8-1.
3. The LED will blink blue three times to indicate that the remote was reset.

How do I change my Comcast remote control?

Press and hold the xfinity and Info buttons for five seconds. Wait for the Voice Remote light to change from red to green. Follow the instructions by entering the three-digit, on-screen pairing code. Once the on-screen pairing code is correctly entered, your Voice Remote is paired with the TV Box.

How do I fix my TV remote not working?

Section B: Checking items of the remote control (common)

1. Make sure none of the remote buttons are jammed.
2. Reset the remote.
3. Clean the remote control terminals.
4. Replace with fresh batteries.
5. Perform a power reset on the TV.
6. For Android TV/Google TV: symptoms may improve by updating the software of the remote control.

Can you use a universal remote for Comcast?

When you’ve got the Comcast Xfinity service, you’ll be given their universal remote. This remote can be used with most of your entertainment devices like your TV Box, Television, or Receiver.

Does Comcast charge for an extra Xfinity remote?

No wonder the two local Comcast Xfinity Call Centers are jammed if live agents deal with shipping out remotes. No, they give those out for free at the store. If you ask for one over the phone, they may charge you a shipping or self install fee. Just google your local Xfinity store and head down if you need an extra remote.

Does Comcast charge to replace a broken remote control?

We can provide a new one at no charge. Find out more below. We recommend that you simply swap out your old or broken remote for a new one at a Comcast Service Center near you. You can also contact us to order a remote control to be shipped to you via UPS in a Getting Started kit, though shipping fees will apply.

What are the different types of Xfinity remote controls?

Xfinity Remote Control Quick Reference Guide 1 Xfinity Voice Remotes. The XR15 Xfinity Voice Remote is a design upgrade from the original Voice Remote (XR11), but still performs the same functions. 2 XR16 Voice Remote. 3 Digital Adapter Remote. 4 Legacy Remotes. 5 Large Button Remotes.

How do I know if my Comcast Business X1 remote is programmed?

If you have Comcast Business X1 TV service, please see our X1 for Business Voice Remote overview. To confirm that you have programmed your remote control, make sure your remote can: Change the channels on your TV Box. Control the volume of your TV. Turn your TV on and off.